## Your cart (0) ## Your cart is empty [Continue shopping](https://us.sarelly.com/collections/all) Loading... everyone’s favorites ## Subtotal $0 Taxes and shipping calculated at checkout Checkout # Reset your password We will send you an email to reset your password Email Submit [Cancel](https://us.sarelly.com/pages/refund-policy#login) # Login Login to my account Email Password Sign in [Forgot your password?](https://us.sarelly.com/pages/refund-policy#recover) Create an account [Create account](https://shopify.com/60208578605/account?locale=en&buyer_flags=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJzYXJlbGx5c2FyZWxseS11cy5teXNob3BpZnkuY29tIiwiZmxhZ3MiOltdLCJleHAiOjE3ODYzODE0NTksIm5iZiI6MTc4NTc3NjY1OX0.raCtSi_TC3F7TQ87YAuCTk6fRSU8C7cK5VNT_x0nzuA) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) \\ \\ Save up to 25% OFF](https://us.sarelly.com/pages/build-your-bundle) \\ \\ MEXICAN CLEAN BEAUTY AND FASHION](https://us.sarelly.com/pages/build-your-bundle) # Policies SARELLY SARELLY DETAILS #### Refund Policy **FASHION ACCESSORIES** You may request a return **within****30 calendar days**of receiving your order. Items must be unused, with tags, and in original packaging. Please include your order number and reason for return when contacting us. **MAKEUP ITEMS** You may return makeup products **within****14 calendar days** of delivery, even if opened or lightly used. Please include your order number and reason for return when contacting us. **HOW TO START A RETURN OR EXCHANGE** To initiate a return or exchange, email us at **support.us@sarellysarelly.com**. If approved, we’ll provide return instructions and a shipping label. Returns sent without prior approval will not be accepted. Return address: _Danny Castro_ _818-613-7916_ _SARELLY USA_ _1305 E Warner Ave_ _Santa Ana, CA , 92705_ **Important Notes** - Sale items and gift cards are **non-returnable**. - Customers are **responsible for****return shipping costs**, unless we determine that the product is defective or an error was made on our part. - **If your item arrives damaged, defective, or incorrect****, please contact us immediately** with photos and details. We review all claims on a case-by-case basis. If approved, we may cover return shipping. **EXCHANGES** - **Fashion accessories: Exchanges, returns, or store credit** are accepted within 30 calendar days — no defect required. - **Makeup products: Exchanges, returns, or store credit**are accepted within 14 calendar days — no defect required. The fastest way to get the right item is to place a new order once your return is approved. **REFUNDS** **We do not offer refunds****for returns**, except in exceptional cases involving product defects or shipping errors. All refund requests due to defects will be evaluated on a case-by-case basis. Once we receive and inspect your return, we’ll notify you of the outcome. If a refund is approved, it will be issued to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved and you haven’t received it, please contact us at support.us@sarellysarelly.com. **EUROPEAN UNION CUSTOMERS** For orders shipped to the EU, **you may****cancel or return your order within 14 days****of delivery,** for any reason. Items must be unused and in original condition, and you must provide proof of purchase. 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